Getting Started with Your thunkk. Email

This guide will walk you through everything you need to start using your new thunkk. email address. We’ve kept things as simple as possible — no technical knowledge needed!

Your email address has already been set up and is ready to use. Before you begin, you’ll receive a separate email from us with your personal login password. Keep that safe!

Your email address: [CLIENT EMAIL ADDRESS] Your password: We’ll send this to you separately and securely by email.

Option 1 — Access Your Email Online (Quickest & Easiest)

You don’t need to install anything for this option. All you need is a web browser (like Chrome, Safari, Edge, or Firefox).

Step 1 — Open your web browser and go to: https://mail.hostinger.com
Step 2 — Type in your full email address (e.g. yourname@yourdomain.co.uk)
Step 3 — Type in your password (from the separate email thunkk. sent you)
Step 4 — Click Log In

That’s it! You’re in. You can now send, receive, and manage your emails from any device, anywhere in the world.

💡 Tip: Bookmark this page in your browser so you can get back to it easily next time.

Option 2 — Set Up Email in Microsoft Outlook

If you use Outlook on your Windows PC or Mac, follow these steps to add your new email account.

Step 1 — Open Outlook on your computer

Step 2 — Click File in the top-left corner, then click Add Account

Step 3 — Type in your full email address, click Advanced options, tick Let me set up my account manually, then click Connect

Step 4 — Choose IMAP when asked what type of account

Step 5 — Enter the incoming mail settings:

  • Server: imap.hostinger.com
  • Port: 993
  • Encryption: SSL/TLS

Step 6 — Enter the outgoing mail settings:

  • Server: smtp.hostinger.com
  • Port: 465
  • Encryption: SSL/TLS

Step 7 — Enter your password when prompted and click Connect

Your emails will now appear in Outlook within a few moments.

💡 Tip: If Outlook asks for your username, always use your full email address (e.g. yourname@yourdomain.co.uk).

Option 3 — Set Up Email on iPhone or iPad (Apple Mail)

Step 1 — Open the Settings app on your iPhone or iPad

Step 2 — Scroll down and tap Mail, then tap Accounts, then Add Account

Step 3 — Tap Other at the bottom of the list, then tap Add Mail Account

Step 4 — Fill in your details:

  • Name: Your name as you’d like it to appear when you send emails
  • Email: [CLIENT EMAIL ADDRESS]
  • Password: Your password (from thunkk.’s separate email)
  • Description: thunkk. Email (or whatever you’d like to call it)

Step 5 — Make sure IMAP is selected at the top, then enter:

Incoming Mail Server:

  • Host Name: imap.hostinger.com
  • Username: [CLIENT EMAIL ADDRESS]
  • Password: Your password

Outgoing Mail Server:

  • Host Name: smtp.hostinger.com
  • Username: [CLIENT EMAIL ADDRESS]
  • Password: Your password

Step 6 — Tap Next, then Save

Your emails will now start appearing in the Apple Mail app.

Option 4 — Set Up Email on an Android Phone

Step 1 — Open the Gmail app on your Android phone

Step 2 — Tap the menu icon (three lines, top-left), scroll down and tap Settings

Step 3 — Tap Add account, then tap Other

Step 4 — Type in your full email address and tap Next

Step 5 — Choose Personal (IMAP) when asked

Step 6 — Enter your password and tap Next

Step 7 — Enter the incoming server settings:

  • Server: imap.hostinger.com
  • Port: 993
  • Security type: SSL/TLS

Step 8 — Enter the outgoing server settings:

  • Server: smtp.hostinger.com
  • Port: 465
  • Security type: SSL/TLS

Step 9 — Tap Next, give your account a name, then tap Done

Option 5 — Set Up Email on a Mac (Apple Mail)

Step 1 — Open the Mail app on your Mac

Step 2 — In the menu bar, click Mail, then Add Account

Step 3 — Select Other Mail Account and click Continue

Step 4 — Enter your name, email address, and password, then click Sign In

Step 5 — If it doesn’t connect automatically, enter:

  • Account type: IMAP
  • Incoming server: imap.hostinger.com
  • Outgoing server: smtp.hostinger.com

Step 6 — Click Sign In, tick Mail, then click Done

Quick Reference — Server Settings

Setting Details
Incoming Server (IMAP) imap.hostinger.com
IMAP Port 993
IMAP Encryption SSL/TLS
Outgoing Server (SMTP) smtp.hostinger.com
SMTP Port 465
SMTP Encryption SSL/TLS
Username [CLIENT EMAIL ADDRESS]
Password Sent to you separately by thunkk.

Need Help?

If you get stuck at any point, don’t worry — just get in touch and we’ll be happy to help.

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